Privacy Policy
Welcome to PawPlaces. Your privacy is important to us. This Privacy Policy explains how PawPlaces collects, uses and protects your information when you use our website and mobile application.
Who We Are
PawPlaces is a UK-based platform that helps dog owners discover dog-friendly places across the United Kingdom.
If you have any questions about this Privacy Policy, please contact us at:
Email: support@pawplaces.co.uk
Information We Collect
Depending on how you use PawPlaces, we may collect:
Information you provide
- •Name or display name
- •Email address
- •Password (encrypted and securely managed by our authentication provider)
- •Profile picture (if added)
- •Reviews you submit
- •Ratings
- •Photos you upload
- •Favourite places
- •Businesses you submit or claim
Information collected automatically
- •Device type
- •Browser information
- •IP address
- •App version
- •General location (if permission is granted)
- •Search history within the app
- •Usage analytics
Location Data — If you allow location access, PawPlaces may use your device's location to show nearby dog-friendly places. You can disable location permissions at any time in your device settings.
How We Use Your Information
We use your information to:
- •Create and manage your account
- •Save favourite places
- •Display your reviews
- •Improve PawPlaces
- •Detect fraud or misuse
- •Respond to customer support requests
- •Improve search results
- •Send important account notifications
We do not sell your personal information.
Data Retention
We keep your information only as long as necessary to provide PawPlaces and comply with legal obligations.
If you delete your account, we will remove or anonymise your personal information unless we are legally required to retain it.
Your Rights
Under UK GDPR, you have the right to:
- •Access your data
- •Correct inaccurate information
- •Request deletion of your data
- •Restrict processing
- •Object to certain processing
- •Request a copy of your personal data
To exercise these rights, contact us using the email above.
Children's Privacy
PawPlaces is not intended for children under 13.
Changes to this Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or website.
By using PawPlaces, you agree to this Privacy Policy.